Orders and shipping
Reach out if an order is delayed, damaged, incorrect, or missing so we can look into it with you.
Support
How can we help?
For order questions, subscription changes, product concerns, or early tester support, email us and you'll reach a real person on the Sapp team.
Email support directly.
- Use support@sapphealth.com
- Add your order number if you have one
- Tell us what happened and what you need help with
- Attach photos if an item arrived damaged
What support covers
Subscriptions and billing
We can help with subscription questions, billing issues, renewal timing, and account-related changes.
Product and early tester questions
Email us if you need help understanding Sapp, your experience with it, or anything related to early tester participation.